A MORALITY TALE ON DURABLE MEDICAL EQUIPMENT
By Heidi Johnson-Wright
This is the story of Pedro, a Chihuahua. When Pedro was
born, his parents welcomed him into the world, although he was different than
his other siblings. You see, Pedro had no front legs, which is a pretty tough
predicament for a dog. His family took good care of him, but by the time he was
weaned, it was clear Pedro was going to need wheels.
So, his parents checked with their health insurer about
their durable medical coverage, which is a fancy phrase for “are they gonna pay
for a wheelchair or not?”
“Well,” said the client care representative, (which is a
fancy phrase for someone who works in a boiler room in Waterloo, Iowa and
follows a script on a computer screen) “you have coverage at 100 percent, but
only for a chair made from paper clips, Fun-Tak and old Tonka truck wheels.”
Pedro’s mom and dad were not pleased to hear this. Not at
all. So they began talking with rehab experts and disability ergonomic
specialists and doing research online. To be able to run and play like the
other dogs, Pedro needed a Canine Wheel-X 9000. This was no ordinary chair. It
was made from titanium, aircraft aluminum and water-resistant micro fiber --
and absolutely no Fun-Tak. His parents got a prescription and letter of medical
necessity from Pedro’s doctor, along with a cost estimate for the chair. They
submitted these, along with an appeal letter, to their insurance company. Weeks
later, they received a letter back.
The letter was lengthy and technical and somehow both overly
polite yet very dehumanizing, or in this case, de-canine-izing. The upshot was:
either accept the crappy uncomfortable, one-size-fits-most chair of paper clips
and Fun-Tak at no out-of-pocket cost, or spend a prince’s ransom of their own money
to get Pedro what he needed, i.e. the Canine Wheel-X 9000.
Being dedicated parents who loved Pedro very much, they
bought him the Canine Wheel-X 9000. Pedro was overjoyed, and once he received
his custom-fitted new chair that actually accommodated his needs, he went
tearing around the neighborhood. Soon, Pedro was chasing cats and retrieving
sticks. He was even able to use the fire hydrant on his own, whereas before, he
always fell over without someone to lean against.
But Pedro was no dim bulb. No sir-ee. He was well aware that
his family had been forced to move out of their custom Dogloo A-frame into a
cardboard box. And mom was stretching the daily meal of Science Diet by adding
sawdust. This was because his family had to scale back on costs because of what
they paid for his Canine Wheel-X 9000.
So, Pedro began collecting up the – how can we say this
politely? – “end products” of his digestive process. Day after day he saved
them and after he had a huge pile, put it all into a paper bag. He put it on a
little trailer and hauled it very, very far – all the way across town to the
home of the company president of his family’s health insurance provider. On the
president’s doorstep, when no one was looking, Pedro dumped the heavy paper
sack onto the stoop. He lit the sack with a match and then knocked on the door
by kicking it.
Then -- because he had the right wheelchair that
accommodated his needs -- he was able to run like hell. Once across the street,
Pedro watched as the door opened, a man came out and began stomping out the
flaming bag. Then the man examined his own shoes and cursed a blue streak.
It was a long trip back home, but Pedro ran briskly, his
little tail wagging the whole way.
No comments:
Post a Comment