WASTES MY
TIME AND MAKES YOUR RESTAURANT DEAD TO ME
You have the best Indian Kitchen in South Florida.
Everything else is forcing me to pick the second-best kitchen and make you dead to me.
Ordering on the phone is a 1- minute process for a 1-minute task.
The simplest of orders confusing your staff.
We were rudely told to order online only -- which we used to do, but it kept stopping before completing the order -- so a huge waste of time.
20 minutes to order 4 items.
Should take 1 minute.
Took forever for menu to load, for address to populate.
Then some insane 5-minute countdown for it to accept the order.
Followed by a notice that order was missed (no idea what that means other than your incompetence).
So I hit retry -- credit card charged a second time -- then minutes later, it says order was confirmed.
Will I get 2 orders when I want one?
Will I pay $120 for $60 worth of food?
Will the order ever come?
Will I waste more time on the phone trying to make sure I'm not double charged?
At this rate, I could go to school and learn how to make Indian food -- for half the time, one forth the cost and 1/100th the hassle.
Fix this.
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