Showing posts with label Lyft. Show all posts
Showing posts with label Lyft. Show all posts

Saturday, October 24, 2020

RIDESHARE MUST BE 100 PERCENT INCLUSIVE

PLEASE TAKE THIS SURVEY TO GIVE INPUT ON WHEELCHAIR USER EXPERIENCE WITH UBER AND LYFT 

I'm promoting very important research on accessibility with rideshare.

My brilliant colleague needs input on Uber and Lyft.

Wheelchair users, family members, caregivers, etc. can give valuable input.

The app-based gig economy MUST not be allowed to exclude the disability community.

Please click on the link below and take the survey.

Please share this with those who can give valuable input.

From my friend and colleague Mahtot Gebresselassie, at Virginia Tech:

I'm researching #accessibility of Uber/Lyft & looking for participants anywhere in the US. R u/do u know former/current #wheelchair user? Experience w Uber/Lyft not a must to participate. I want to know impressions too. #a11y #Transportation #Disability 

https://virginiatech.qualtrics.com/jfe/form/SV_6rsUle54qKYYWqx?SC=TW


https://virginiatech.qualtrics.com/jfe/form/SV_6rsUle54qKYYWqx?SC=TW

Sunday, March 22, 2020

MICROMOBILITY HAS THE POTENTIAL TO BE AN URBAN ASSET --


BUT PLANNERS MUST ACT QUICKLY TO ENSURE PEOPLE WITH DISABILITIES ARE NOT LEFT BEHIND


I am so proud to be the go-to journalist on matters of planning and urban design for people with disabilities.

I have had a half dozen cover and center spread stories published already in this young year.



Thanks to the wonderful and exacting editors at Planning Magazine for publishing the first comprehensive report in the world on micromobility and its impact on people with disabilities.



And thanks to my wonderful clients -- in the town planning, urban design, landscape architecture, transportation engineering, architecture, mobility, sustainability, non-profit and urban infill development fields -- for supporting my storytelling about universal design, inclusive mobility and access for all.

Read Planning Magazine's major March feature story here:




Sunday, December 20, 2015

ALL I WANT FOR CHRISTMAS IS THE IMPOSSIBLE



DEAR SANTA:

(By EarthBound Tomboy: Heidi Johnson-Wright)

Greetings, my friend in red. Hope this missive finds you and yours in fine form. With all this talk of global warming, I worry that Donner and Blitzen are applying Coppertone while Dasher and Dancer compete to craft the perfect cannonball in the deep end. (If you’re a regular viewer of “Fox and Friends,” then please accept my apology. I don’t intend to offend.)

It’s true I haven’t written since last year and it seems I reach out only when I want something, but I imagine that’s simply business as usual in your line of work. So, let me get straight to the point: I’m only asking for one thing this year, but it’s a doozy. (Yes, Kris, you’re probably thinking “Why can’t she be content with another Chia Pet?” But until they come up with the Chia Cthulhu, please no more ceramic weed farms.)

I’ve decided to go for broke this year. My first thought was to ask for a shopping spree at a Pucci boutique. A new wardrobe of gorgeous abstract prints and fine fabrics would be just the ticket for a vacation at a Venetian villa. (You could throw that in, too, right?) But that seemed a little too pedestrian.

Then I considered asking you for a week at the Four Seasons Bora Bora, an all-expenses paid, once-in-a lifetime trip with my significant other and 10 of my dearest friends. Each of us could have our own villa over the turquoise waters. How divine! Then I imagined running into Justin Bieber au natural and I felt as queasy as the time I competed in that corn dog eating contest. Ick.

Then I thought: wouldn’t it be heavenly to rent out the Hollywood Bowl and have Kate Bush perform all her tracks from “Hounds of Love” and “The Dreaming”? The audience would consist of just me, my husband and our two kitties sitting in La-Z-Boy recliners on the stage right next to Her Royal Kateness. Oh, and Weird Al Yankovik could be the opening act! 

But then I thought, no, I’m going to swing for the fences this Christmas. I’m going to ask for something so spectacular, so marvelous, so blow-the-doors-off incredible that my friends will be simply chartreuse with envy. 

That’s right, Santa: I want a ride with Uber. 

But wait, please, before you crumple up my letter and use it to wipe the reindeer doo-doo off your boots; please just hear me out! If Uber – or Lyft or any smart phone-booked ride service – can provide rides to the non-disabled, they can do it for wheelchair users, right?

It’s an eleventy-bajillion dollar business, so surely they can have drivers in every major market with wheelchair-lift vans, can’t they? These titans of industry can be convinced that disenfranchising an entire segment of society is not just illegal but morally wrong?

Please, Santa, tell me I’ll someday be able to book a ride on Uber with the same ease and speed as anyone else! 

Ok, I’ll settle for a ride in your sleigh. Sure beats seeing the Biebs nekkid. 


Tuesday, November 24, 2015

APP-BASED DRIVER SERVICES MUST SERVE ALL COMMUNITIES


MIAMI-DADE COUNTY MUST ENSURE THAT UBER, LYFT AND OTHERS SERVE WHEELCHAIR USERS, DISABLED CLIENTS AND ALL NEIGHBORHOODS

We applaud Miami-Dade County elected and appointed officials for tackling the issue of regulation for Uber, Lyft and any other similar systems that use smart phone apps to link drivers with clients.

We read in the Miami Herald that the County administration is looking at waiving millions of dollars in fines.

We have a suggestion to help ensure that our County government creates rules that require Uber, Lyft, etc. to serve disabled passengers and those in communities that are often ignored.

We understand that Uber, Lyft and likely other app-based services are not going away.

But if we are going to endorse privatizing a large portion of our transportation utility, we must establish rules that ensure equity of all.

Sadly, the business model for private industry very rarely is to serve all communities equally.

Just like there are no fancy department stores in our most needy communities, the drivers for Uber and Lyft notoriously decline rides requested from areas that they perceive as poor, unsafe or worse.

There is a built in classism/racism in this system.

In our world, the #1 job of elected officials is to strive for a system that treats all equally and restores the unbalance of economic, housing, transportation and other opportunity that exists in far too many of our communities.

People with physical disabilities represent the most underemployed, most transit option-deprived community on earth.

Our taxis are required to supply a certain number of wheelchair-equipped vans and vehicles.  Uber and Lyft have fought the truism that they are obligated to do the same.

It is inhumane to have a 50 billion company to pretend it is an appservice, not the fast growing transportation utility on earth.

It is discriminatory for these firms to ignore their obligations to wheelchair users and folks with other mobility issues. But they have a history of dodging the issue of providing accessible transportation -- or providing woefully inadequate lift-equipped options when forced to do so.

We suggest that the accrued fines -- be they the full amount or a reduced portion -- be set aside to create a fund for buying wheelchair lift-equipped vehicles to be a required part of the Uber, Lyft, etc fleets. 
To get licensed by the County, these firms should match the fine amount with their own millions to provide a dispatching system and to fund maintenance and operations of a fleet that serves disabled County residents. 
Some of the money should be put into a fund for a third party service that tests these driver summoned by app transport firms to make sure they are providing the County-required service to the disability community.   
This would work much like housing testers that expose bigoted, horrible landlords that claim a unit is no longer for rent when a person from a minority group inquires about the advertised vacancy.

Stiff fines should be imposed for Uber, Lyft, etc. if they ignore minority communities and/or people with disabilities. Certainly, technology could easily monitor zip codes or sub neighborhoods "redlined" by drivers.  
The random monitoring could take care of any violations against disabled people.

This is an incredibly just, fair and equitable system.  

If Uber, Lyft and others cannot play by those rules of equity, then they have no business making billions off the backs of our diverse community.

http://www.miamiherald.com/news/local/community/miami-dade/article46121120.html

https://gigaom.com/2014/06/03/wheelchair-users-sue-car-services-uber-and-lyft-over-lack-of-access/