Showing posts with label DISNEY. Show all posts
Showing posts with label DISNEY. Show all posts

Friday, December 5, 2025

ROSEN PLAZA HOTEL ORLANDO CONVENTION CENTER

PROFESSIONALLY RUN PROPERTY WITH MULTIPLE DINING OPTIONS      AT GOOD PRICE NEXT TO ORANGE COUNTY CONVENTION CENTER


Tip of the hat to Rosen management for rapidly posting a custom reply to my concerns – it demonstrates a commitment to excellence:

We appreciate your candor regarding the parking fees and the situation at our poolside bar and grill.

Your insights are invaluable, and we are committed to improving our guests' experiences.

We will certainly review the issues you highlighted with our management team to enhance the quality of our services and ensure our guests' needs are met efficiently.

Thank you once again for your constructive feedback.

We hope to have the opportunity to welcome you back and provide an even more pleasant experience in the future.

Thursday, December 4, 2025

ROSEN PLAZA HOTEL ORLANDO CONVENTION CENTER

PROFESSIONALLY RUN PROPERTY WITH MULTIPLE DINING OPTIONS        AT GOOD PRICE NEXT TO ORANGE COUNTY CONVENTION CENTER

Tip of the hat to Rosen management for rapidly posting a custom reply to my concerns – it demonstrates a commitment to excellence:


Hello Steve, thank you for taking the time to share your detailed feedback following your stay at Rosen Plaza.

We are delighted to hear that you found our accommodations to be spacious, clean, and comfortable, and that our team was able to fulfill your request for a quiet room with a view.

It's wonderful to know that you enjoyed our breakfast buffet and had such a positive experience with Brahim; he will be pleased to receive your commendation for his exceptional service.

Wednesday, December 3, 2025

ROSEN PLAZA HOTEL ORLANDO CONVENTION CENTER

PROFESSIONALLY RUN PROPERTY WITH MULTIPLE DINING OPTIONS      AT GOOD PRICE NEXT TO ORANGE COUNTY CONVENTION CENTER


My other small issue with Rosen Plaza Hotel Orlando Convention Center was the pool side bar and grill.

I met a colleague for a burger and fries there. We had some business to go over before my speech.

The music was way too loud.

We asked to sit farther from the bar -- in a lowered area next to the pool -- with tables for the bar -- but were told the pool was closing soon so we could not sit in the very seating area that was created for the very place were were patronizing.

Of course, we were there two hours, paid for a lot of food and drink -- and the pool never closed, so we could have easily sat in the more tranquil area.

It is poor management to blast music and fail to accommodate the simplest request to move to an already designated seating area that is less loud.

Tuesday, December 2, 2025

ROSEN PLAZA HOTEL ORLANDO CONVENTION CENTER

PROFESSIONALLY RUN PROPERTY WITH MULTIPLE DINING OPTIONS       AT GOOD PRICE NEXT TO ORANGE COUNTY CONVENTION CENTER


International Drive in Orlando is NOT a crowded urban area.

If something is as dense at Manhattan, I expect to pay to park.

So it was not fun to pay nearly $25, including tax, per day, for a self park spot in a huge -- uncovered and barely shaded -- surface lot.

In fairness, I do understand that virtually all properties in the area charge for parking and some charge much more than Rosen Plaza Hotel Orlando Convention Center.

Monday, December 1, 2025

ROSEN PLAZA HOTEL ORLANDO CONVENTION CENTER

PROFESSIONALLY RUN PROPERTY WITH MULTIPLE DINING OPTIONS      AT GOOD PRICE NEXT TO ORANGE COUNTY CONVENTION CENTER


The Rosen Plaza Hotel Orlando Convention Center breakfast buffet was fresh, warm and extensive -- even though less than 10 people were at breakfast when I went to it.

My server was fabulous.

He poured coffee frequently.

He also politely explained that juice came with the $22 buffet.

Often, it is extra and I would not have enjoyed a tall glass of OJ without his making things clear.

The man's name, on my receipt, is Brahim.

He brought extra napkins and was highly professional.

I hope he gets a bonus when/if the property reads this review.

Sunday, November 30, 2025

ROSEN PLAZA HOTEL ORLANDO CONVENTION CENTER

PROFESSIONALLY RUN PROPERTY WITH MULTIPLE DINING OPTIONS     AT GOOD PRICE NEXT TO ORANGE COUNTY CONVENTION CENTER


I was speaking at a conference nearby.

The host hotel was too expensive.

I wanted something for under $150 --fully loaded (as in room, tax, parking) and Rosen Plaza Hotel Orlando Convention Center fit the bill.

The room was large, super quiet and very clean.

The bed was very comfortable.

I emailed the property to place me far from the elevators, as that usually is a noisy area.

They complied, but I still had a view of International Drive.

The pool was large and nice, but it was rainy so I did not use it.


Monday, June 18, 2018

RIP JOHN FREGONESE

HE MADE HIS POSITIVE MARK ON THE BUILT 
ENVIRONMENT FOR FOUR DECADES
Lucy Minogue Rowland, a dear, sweet librarian by training and career – who facilitates an online list serve that serves as a forum for Urban Designers and those who love urban places and want to make them better – posted the sad news of John Fregonese’s passing.

I met him in spring 2010, when I was freshly dismissed from the City of Miami – after nearly a decade of service – because my boss was termed out of his City Commission seat and he lost the mayor’s race.

Trying to figure out what my next step was (after a decade plus as an urban affairs journalist and nearly a decade as an urban policy advisor), I drew an invite from Anthony Flint (a former urban affairs journalist and public servant) to the Lincoln Institute of Land Policy in Cambridge.

Eager to network and make it to greater Boston, despite the near freezing temps on my Miami skin, I accepted the invite and prepared to see Miami Mayor Manny Diaz -- the leader my boss campaigned to replace at the end of Manny’s term limits – speak about Miami 21, the form-based code that I worked on as a freelancer then oversaw as a policy advisor for the chairman of the City Commission.

One day of speakers, at the Harvard Graduate School of Design, featured John Fregonese. Somebody next to me in the audience whispered that Frego, as friends called him, had a unique heritage in that his mother Faith Domergue was a Hollywood actress and a protoge' of Howard Hughes and his father, Hugo Fregonese, was an Argentinian and Hollywood director.

John wowed me with visualizations that spoke to walkability. Some might even say his presentation was a prelude to what we today call complete streets. I approached him after the panel program and introduced myself.

I loved a minute-long video clip that he showed, possibly made by Disney Studios in the 1950s, of a future world where everyone got around via Jetsons-like pods. The pods pulled right up to school desks, negotiated shopping aisles and parked right at dead’s work desk.

At the end, John wryly observed “apparently, the best possible future involved no use of the legs at all,” to a roar of laughter from the pedestrian-sympathetic crowd.

I found John’s email on the Lincoln Institute’s conference materials and asked for the clip. While I was reinventing myself as a content creator and marketer of professional services, I showed the clip in some of my mini presentations. I think I even took it to a public sector job interview and showed it, herky jerky, on a laptop that then was top of the line, but now would have a joke of a processor.

We kept in touch. I had been to Buenos Aires shortly before I met John and he was interested in the days of photos I took while on the back stretches and least-touristed parts of El Tigre.

As a word person, I always have sought mentors, collaborators and helpers that are visual. John certainly filled that role.

We never saw each other again in the flesh. Thumbing through my emails, it looks like we last had a flurry of e-chats in summer 2014, shortly before I became the Communications Leader of Miami’s PlusUrbia Design – where we’ve won a national APA award for Urban Design and been honored with 10 other design awards in the past three years.

I copied John’s irony-filled, archived city of the future video clip from desktop to desktop. Again, he had no hand in creating it – but he sure did a good job of curating it and underscoring its ironies and influence on mid 20th century ruinous highway and civic design.

His kindness and creativity had a huge influence on my transition to using my storytelling ability to support the creation of healthy, context-sensitive design.

Descanse en paz, amigo Frego


Thursday, August 18, 2016

HASH HOUSE A GO GO

 UNMATCHED SERVICE...BUT SHARE A PLATE, FOR HEAVEN'S SAKE



When we realized this is a chain of about 10, we almost didn't go.

But we were park weary and breakfast food sounded comforting.

We were a bit surprised to also find out that a large part of the breakfast menu disappears around 5 pm (note to corporate, when your name is hash house, serve the full menu the entire time you are open -- even McDonalds has caught on that a lot of us find refuge in getting breakfast for lunch, dinner and late night).

So with these bits of trepidation, how did it earn 5 stars?

The manager, who became our server. I believe his name is Vince.

There were two huge parties being attended to by the wait staff. We went at an odd time, so the place wasn't very full but also didn't have much staff.

I'm a big eater, but when I read the stuff on the menu item -- tractor something such, one of the breakfast items available all day -- I thought I better share.

Then we thought about pesky sharing charges. We started our usual plotting.

The wife would order a biscuit or something and I'd order the big meal and we would pretend we weren't sharing, so we didn't get stuck with some stupid $6 sharing charge.

Then Vince told us you each get a giant biscuit, with all sort of jam and honey butter, on the house.

My wife said, uh, then, I guess order with a plate to share -- we'll pay the sharing charge. No charge for sharing, said Vince.

He didn't try to upsell us at all. No, well with saving money by splitting, you can afford an expensive drink...or order a cake or whatever. Just a mention that you really get four waffle square, meat, taters, eggs and those giant biscuits before the main comes out.

Even though it was not his table and we were probably making an order than brought in one 20th of the revenue the big parties were bringing in (we saw kids at those table ordering giant baskets of food they couldn't consume in a week), we got prompt service.

Vince even caught me out of the corner of his eye and brought more rich maple syrup so I could properly drown my share of those fluffy waffle chunks. We didn't have to dance or hollar to get the check -- as the country food hit us hard and demanded a rush to the hotel for a nap prior to I-Drive nighttime roaming.

He was prompt, efficient...even held the door to the parking lot so I could steer my wife's wheelchair without crooking my shoulder to catch the door.

Vince (and I sure hope you got your name right) you gave us the gold star service of a $100 per plate gourmet room -- for a bill that I'm pretty sure came in under 20 bucks even with a healthy tip. Good man.

Thursday, July 21, 2016

THE ORLANDO EYE

 FIVE STARS FOR WHEELCHAIR ACCESS
The wheelchair access is great at the Orlando Eye.
It starts with free surface parking right next to the wheel (drive around behind the parking deck to get these if you have the parking placard).
As a companion to wheelchair user (my wife), I got a free ride "or flight," as they like to call it. 
Add in Florida resident discount and we were riding for less than half price.
The area where you watch the video on the wheel is super wheelchair accessible.The lobby gets high points for a family restroom, where a spouse can assist his partner in transfer from wheelchair in privacy.
The ride is smooth and the cars are big.The attendants don't make a fuss or make the wheelchair user feel awkward.
The wheel lights up at night and is quite beautiful.The only drawback is well, the view is Orlando.
No offense, but you see the tops of a bunch of mega hotels, the parking lots of I-Drive then the last of the scrub land beyond...that has let to be developed into a mall, theme park, or hotel complex.
You ride the London Eye, you see all the famous buildings in London.
No offense to Orlando, but the scenery doesn't match Big Ben and the Thames. From the Orlando Eye, even the Epcot dome looks a bit like a golf ball far off the the south.

Thursday, November 11, 2010

WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING -- part 5



WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING

By Steve Wright

We know dozens of older and/or disabled people who love the fact that when you cruise, your hotel room moves with you.

That makes it possible to visit three different island nations in as many days -- a logistic impossibility for even the most savvy and rugged of travelers with mobility limitations.

Whether you are a fan of Azamara, Carnival, Celebrity, Costa, Crystal, Cunard, Disney, Holland America, Norwegian, Oceania, Princess, Radisson Seven Seas, Royal Caribbean, Seabourn or Silversea, you can create a perfectly-accessible Caribbean Cruise departing one of South Florida's two giant seaports.

Simply do your homework in advance and you’ll be sailing into wonderful waters and creating memories that will last much longer than that winter tan.

Wright is an award-winning journalist.

RESOURCES:

http://www.azamaraclubcruises.com

http://www.carnival.com

http://www.celebritycruises.com

http://www.costacruise.com

http://www.crystalcruises.com

http://www.cunard.com

http://disneycruise.disney.go.com

http://www.hollandamerica.com

http://www2.ncl.com

http://www.oceaniacruises.com

http://www.princess.com

http://www.rssc.com

http://www.royalcaribbean.com

http://www.seabourn.com

http://www.silversea.com

Wednesday, November 10, 2010

WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING -- part 4



WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING

By Steve Wright

The most difficult aspect of cruising for wheelchair users is the hit-and-miss access of the shore excursions.

These little adventures are huge moneymakers for the cruise industry, but the majority of shore and sea side excursions are provided by companies that contract independently with the cruise lines.

Very few of these tour providers invest in making their vehicles or activities barrier-free.

If you want to book an excursion begin inquiring about wheelchair access the minute you book your cruise. Don't wait till you've set sail, or even worse, until you depart your ship only to learn that an accessible adventure does not await you.

Ask detailed questions to find out if the transportation from port to the site of the excursion is inaccessible. Email the cruise line's accessibility/special needs department to find out if it is possible for a wheelchair users to safely board and enjoy the ride on a helicopter, catamaran, etc.

The best approach is to be flexible.

If you can climb several steps onto a bus or if you don’t mind being carried on and off a catamaran – then you might try one of the organized excursions.

Or once in port, you can hire a taxi -- with a trunk large enough to accommodate your wheelchair -- to take you to a destination.

Another option is renting a car for the day to explore colorful restaurants, shops, beaches, museums and natural wonders.

We've tried that option and it is both harrowing (balding tires, doubtful insurance coverage, traffic jams almost preventing a return to the ship in time before it sailed from our port!) and rewarding (traveling between Dutch and French sides of an island in little time at all, observing the real daily life for islanders beyond the cleaned up tourist areas, sampling genuine local cuisine).

The bottom line: cruising is a very enjoyable – and convenient -- way to vacation.

TOMORROW: RESOURCES

Tuesday, November 9, 2010

WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING -- part 3



WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING

By Steve Wright

Once you’ve studied the cruise literature, asked all of the questions about access and selected the ship and cruise just right for you, it’s smooth sailing, right? Not exactly.


Sometimes ships can pull right up dockside at a port. This means they simply fold down a gangplank -- which is like a giant ramp -- and you walk or roll down it onto the ground at your port of call in San Juan, St. Maarten, Nassau, Cozumel or wherever.

But some ports will not accommodate such large vessels, or the weather conditions will not allow docking.

In these cases, passengers going ashore must transfer from the ship -- often down a steep stairway -- onto a small tender, or boat. Passengers then ride the tender to the port, disembarking there.

Even for able-bodied folks, transferring from ship to tender is a bit tricky.

For wheelchair users, it typically means being carried in your chair by crew members down a stairway, and being lifted onto a little inaccessible boat bobbing like a small cork in a giant, churning sea.

Arrival in port means being lifted – wheelchair and all – from the tender to the dock. At the end of the day, you get to do it all over again when the process is reversed.

In all fairness, the cruise lines are becoming more aware of the difficulty of tendering for passengers with disabilities, and some are attempting to address it.

Cruise lines that care about their mobility-impaired passengers are creating ways for them to board tenders either directly from a platform or via an internal lift -- thus eliminating the need to descend an external stairway.

Some tenders are equipped with stair-climber devices that attach to a wheelchair, then safely allow chair and user to be moved up or down the steps in the tender.

You must first decide if shopping for emeralds on Grand Cayman or seeing St. Martin’s famous beaches is worth the hassle.

If you are a wheelchair user and decide to give it a go, it’s best to make the attempt in a lightweight manual chair and with an able-bodied companion to steady you and to run interference between you and the crew members who try to lift your chair by the (too easily) removable armrests.

TOMORROW: SHORE EXCURSIONS

Monday, November 8, 2010

WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING -- part 2



WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING

By Steve Wright

When you’re planning your cruise, make no assumptions about wheelchair access.

Be sure to ask specifics about stateroom door widths, dimensions and thresholds, as well as access to public areas.

Some ships have areas that are not accessible, but perhaps you can have a wonderful vacation even if you can’t negotiate the steps to the lap pool.

Find out if there are automatic doors to public areas. Inquire if there’s a pool lift. Ask before you book if the ship has raised lips on the floor at door thresholds.

Research the specific ship you’d like to sail on, and ask specific questions about the features that interest you.

Most cruise lines strongly advise people with disabilities – especially wheelchair users – to travel with an able-bodied companion.

In a perfect world, this wouldn’t be necessary. But just because a situation isn’t perfect doesn’t mean you can’t have a great time.

Having someone to lend you an arm into the shower or bump your chair up a step or two to the pool deck can make all the difference.

If you decide to heed this advice, be sure to find out if your cabin will have one bed or two -- so you’re comfortable with the sleeping arrangements, especially if you are traveling with an attendant who is a professional caregiver but not your significant other.

Sometimes cruise lines make cabins more roomy for wheelchair users by equipping them with only one bed. Many feature queen or king beds that can be broken into a pair of small individual beds.

TOMORROW: THE TROUBLE WITH TENDERS

Sunday, November 7, 2010

WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING



WHEELCHAIR-ACCESSIBLE CARIBBEAN CRUISING

By Steve Wright

You know the joys winter can bring: slippery roads, frozen fingers and car doors that won’t budge.

So why not keep the winter blues at bay and plan some fun in the sun on a Caribbean cruise?

Easier said than done when you’ve got accessibility needs.

Dreams of sipping fruity drinks while sunning poolside can fade faster than a winter tan if the cruise you’ve chosen can’t meet your access needs or doesn’t mesh with your idea of a swell time.

To help in making that all-important decision of how to spend your hard-earned dollars on a trip to remember, here are some tips on winter Caribbean cruising.

First, decide what you want out of a cruise.

Do you prefer subdued décor, a refined atmosphere and sophisticated diversions?

Or is your idea of a good time hitting the bars, casino and nightclub partying the night away?

Each cruise line caters to a particular demographic and you need to match your taste to the right one.

How you plan to spend your time on the cruise makes a big difference in the accommodations -- and price point – that are right for you.

If you expect to be out on deck while at sea and exploring the sights while in port, a small cabin with no view can work just fine.

Some of the lines have ships with small but very accessible inside cabin featuring wide cabin and bathroom doorways, roll-in showers and more.

Such accommodations are typically quite affordable.

All the major cruise lines that sail the Caribbean out of the Port of Miami, or Port Everglades in Fort Lauderdale, have accessible cabins in all price ranges -- allowing people to choose an experience that matches their budget.

For those who shun crowds and prefer quiet time for relaxation, it’s advisable to spend more for a larger cabin, especially one with a balcony verandah.

Typically, the newer the ship, the more balconies there are. Portable flip-down ramps provide access to the verandah, where a clear-glass wall provides safety and a good view of the blue waters for people seated at wheelchair height.

Like hotels, the rule of thumb is the newer the ship, the better the overall access.

TOMORROW: ACCESSIBILITY SPECIFICS