“This means that you need to make
restaurant take-out more than a commodity.
It needs to offer an emotional
reprieve from the isolation we're all experiencing,” he said. Can you
bring the meal to their car curbside in a unique way?
Guests are
looking for a human connection and a reason to smile. You can do that
while still delivering a predictable and consistent experience.”
Kennedy Smith is a Senior Researcher
with the Independent Business Initiative at the Institute for Local Self-Reliance, a
non-profit that champions the need for humanly-scaled institutions and
economies.
She said Congress, state and local governments, foundations, civic
institutions, crowdfunders and customers must get cash to small, locally owned
businesses to keep them afloat – because most have less than a month of cash
reserves on hand.
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