Failing to freshen sheets on the sofa bed -- despite request a month in advance – is poor service.
Faulty curtains and door that would
not close...there is much room for improvement.
I honestly want half of what I paid
refunded.
I booked, for my 30th wedding
anniversary with my wife who uses a wheelchair for mobility while managing
pain, based on a pair of modern, fully-functioning elevators.
I only got half of what I booked.
When a person with a disability dreads
not having 2 elevators, it negatively impacts their trip.
Bottom line, if you
pre-order 2 boards of charcuterie and they bring out 1 -- you get half your
money back.
We made a full faith, months before arrival full payment for 2
elevators (notes with the hotel manager underscored this). We got 1.
Because of that, and the other listed negative issues, I am seeking a 50
percent refund.
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