So I am divided. I like the manager as a person and professional.
I love the lobby, redone from my
previous stay, complete with the kitchen, scooter and other useful items for
free borrowing.
Plus the once Spartan as a dorm, now
warm lobby has bottled water, sodas, snacks and more for sale at reasonable
prices.
But nothing worthy of the Accor brand
can go two weeks with one of the two elevators broken down....and the large
part of one day with none working.
The dropped ball on wakeup call and no
housekeeping requested was unworthy of the Accor parent brand.
This is sad, because after my September 2018 stay, I gave the property a 10 out of 10 review on booking.com -- the service I used to reserve the Aparthotel Reuilly.
I was embarrassed, in front of my wife, for the property's level of service dropping so much when I booked a larger room for our two-week stay.
This deserves compensation.
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