Most local governments have a place on their websites
where you can type in your address and find out who represents you.
While
visiting your municipality’s website, check out how the city is organized — is
it run by a strong mayor or a city manager?
Who are the key department heads?
A municipal government’s transition
and barrier removal plans spell out its goals for accessibility.
These
documents are public record — meaning you have a right to see and review them.
When the Americans with Disabilities Act was enacted, the Department of Justice
required public entities that employ more than 50 people to have an ADA
coordinator, an ADA policy and a grievance policy.
While too few cities have
full-time coordinators plus appropriate staff, most at least identify an
employee acting in that capacity.
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