“Unlike any other civil rights laws,
the ADA not only requires that an entity not treat people differently because
of their disability,” says Matthew W. Dietz.
“It also requires these entities
to affirmatively modify their premises or policies and procedures to ensure
that the person with a disability has an equal opportunity to get the same
benefit as a nondisabled person.”
Dietz is a founding member and litigation
director of Disability Independence Group, a Miami-based nonprofit that
promotes recruitment, education and employment of people with disabilities.
“When a complaint or request for
accommodation is received, then it will go to a person who hopefully has
knowledge of the ADA,” says Dietz.
“If the person with a disability disagrees
with the finding, then they will have a procedure to go through.”
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