AIT-BEN-HADDOU -- Part 3

UNESCO WORLD HERITAGE SITE IN OURZAZATE PROVINCE MOROCCO

The defensive walls are reinforced by angle towers and pierced with a baffle gate.

Houses crowd together - some modest, others resembling small urban castles with their high angle towers and upper sections decorated with motifs in clay brick.

There are also buildings and community areas. 

It is an extraordinary ensemble of buildings offering a complete panorama of pre-Saharan earthen construction techniques. 

-UNESCO

AIT-BEN-HADDOU -- Part 2

UNESCO WORLD HERITAGE SITE IN OURZAZATE PROVINCE MOROCCO

Located in the foothills on the southern slopes of the High Atlas in the Province of Ouarzazate, the site of Ait-Ben-Haddou is the most famous ksar in the Ounila Valley. 

The Ksar of Aït-Ben-Haddou is a striking example of southern Moroccan architecture. 

The ksar is a mainly collective grouping of dwellings.

-UNESCO

AIT-BEN-HADDOU -- Part 1

UNESCO WORLD HERITAGE SITE IN OURZAZATE PROVINCE MOROCCO

The ksar, a group of earthen buildings surrounded by high walls, is a traditional pre-Saharan habitat. 

The houses crowd together within the defensive walls, which are reinforced by corner towers. 

Ait-Ben-Haddou, in Ouarzazate province, is a striking example of the architecture of southern Morocco.

-UNESCO

APARTHOTEL ADAGIO ACCESS PARIS REUILLY 2019 REVIEW -- Part 10

GOOD LOCATION AND PRICE POINT – BUT DESPERATELY NEEDS TO INVEST IN KEEPING ELEVATORS AND OTHER ESSENTIALS REPAIRED

Failing to freshen sheets on the sofa bed -- despite request a month in advance – is poor service.

Faulty curtains and door that would not close...there is much room for improvement.

I honestly want half of what I paid refunded.

I booked, for my 30th wedding anniversary with my wife who uses a wheelchair for mobility while managing pain, based on a pair of modern, fully-functioning elevators.

I only got half of what I booked. 

When a person with a disability dreads not having 2 elevators, it negatively impacts their trip. 

Bottom line, if you pre-order 2 boards of charcuterie and they bring out 1 -- you get half your money back. 

We made a full faith, months before arrival full payment for 2 elevators (notes with the hotel manager underscored this). We got 1. 

Because of that, and the other listed negative issues, I am seeking a 50 percent refund.

APARTHOTEL ADAGIO ACCESS PARIS REUILLY 2019 REVIEW -- Part 9

GOOD LOCATION AND PRICE POINT – BUT DESPERATELY NEEDS TO INVEST IN KEEPING ELEVATORS AND OTHER ESSENTIALS REPAIRED

So I am divided. I like the manager as a person and professional.

I love the lobby, redone from my previous stay, complete with the kitchen, scooter and other useful items for free borrowing.

Plus the once Spartan as a dorm, now warm lobby has bottled water, sodas, snacks and more for sale at reasonable prices.

But nothing worthy of the Accor brand can go two weeks with one of the two elevators broken down....and the large part of one day with none working.

The dropped ball on wakeup call and no housekeeping requested was unworthy of the Accor parent brand.

This is sad, because after my September 2018 stay, I gave the property a 10 out of 10 review on booking.com -- the service I used to reserve the Aparthotel Reuilly.

I was embarrassed, in front of my wife, for the property's level of service dropping so much when I booked a larger room for our two-week stay.

This deserves compensation.

APARTHOTEL ADAGIO ACCESS PARIS REUILLY 2019 REVIEW -- Part 8

GOOD LOCATION AND PRICE POINT – BUT DESPERATELY NEEDS TO INVEST IN KEEPING ELEVATORS AND OTHER ESSENTIALS REPAIRED

We found the staff, not the manager, to be rude upon our arrival. 

Because I knew I would be sleeping on a sofa bed -- to accommodate my wife's disability needs on the large bed in the bedroom -- I emailed many weeks in advance to have the sofa bed made up as a bed for our arrival.

I knew that the sheets on it might have not been changed for years, as it would rarely be used as a bed.

When we arrived, of course exhausted from the transcontinental flight, we found the sofa bed as -- a sofa.

I asked for the bed to be made with clean, not stale sheets, but the desk person that came to the room refused.

If any of our advance emails would have been respected, housekeeping would have deployed the sofa bed as a bed, with fresh linens, before our arrival.

APARTHOTEL ADAGIO ACCESS PARIS REUILLY 2019 REVIEW -- Part 7

GOOD LOCATION AND PRICE POINT – BUT DESPERATELY NEEDS TO INVEST IN KEEPING ELEVATORS AND OTHER ESSENTIALS REPAIRED

 
Another issue -- and we've stayed in hotels more than 1,000 cumulative nights in our lives and NEVER experience this before -- is the door would not close several times.

I had to kick a plate on it, hurting my foot.

One day, nothing worked and the front desk sent up two non-uniformed handymen. 

They had a knowing look, like they knew this is a perpetual problem ignored in the capital repairs.

They basically, with steel toed boots, kicked the same plate a bunch, till the door to our room would shut.

How can something that is part of Accor, in the city the hotel flag is based in, have such a faulty item causing trouble -- with no funds dedicated toward a permanent solution?