Tamley says nothing beats connecting personally with
the elected representative for your part of the city.
“They know your neighborhood,
so they know who to contact,” she says.
“We work with aldermen all the time —
their staff contacts the proper city office and works to solve a problem that
their constituent is having.”
Call your representative or
councilperson’s office and make an appointment.
Don’t be surprised if after a
brief meet-and-greet with the elected official, you are handed off to a staff
member.
This is not a bad thing.
That staffer is the one who will contact city
employees on your behalf.
Also, they know what part of the city budget can be
used to fix your problem or fund your initiative.
Constituent services is their
job — they will keep the pressure on the city manager or department head to
ensure your issue progresses toward resolution.
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