CONTINUE CUSTOMIZED
CLIENT SERVICE IN THE TIME OF COVID
Virtual tours and app-based conferencing have played a major
role while brokerages scramble to balance excellent client service with social
distancing, stay at home orders and other elements of the new normal.
Perhaps the most profound lesson, in the view of leading
residential and commercial REALTORS around the nation, is that COVID-driven
changes will make lasting impressions on the industry – even after there is a
vaccine, a drop in cases and a general return to life before the virus.
Virtually every top-producing pro contacted for this story
believes virtual technology will play an even larger role – in a field already
known for online video walkthroughs of houses and properties.
Many feel remote
work will greatly increase, changing the way firms large and small measure
their need for formal office space.
No comments:
Post a Comment