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Being a CEO didn’t protect Enzo from mistreatment at an airport. “I was dropped to the floor,” he told Atlanta News First in May 2022.

Although two agents were supposed to help transfer people into aisle chairs, only one assisted Enzo, and one was insufficient. 

Fortunately, another passenger was willing to help, but many passengers with disabilities are not that lucky.

“It was very concerning to me because I could have hit my head or broken my leg,” United Spinal Association CEO Vincenzo Piscopo told Atlanta News First.

“On top of that, it is an undignified experience.

It’s not dignified for a human being to be dropped on the floor in front of people.”

The worst has happened to other wheelchair users.

Disability advocate Engracia Figueroa died from a pressure wound after United Airlines destroyed her $30,000 customized wheelchair.

And Gaby Assouline died from injuries sustained after flipping out of her chair on a jetway.

 Her family says she did not receive the requested help.