SIMPLY THE BEST HOTEL
American Airlines severely damaged Heidi’s wheelchair by forcing her to store it in the cargo hold, despite there being lots of room to put it in the on board closet.
On Christmas Day, a person from the St. Regis saved the day
by hand crafting repair parts to Heidi’s air carrier-damaged wheelchair.
Without that kind person, who refused a tip, Heidi would
have had no mobility during a week of vacation.
American Airlines should be fined for its routine pattern of
damaging wheelchairs and treating disabled fliers like second class citizens.
Review of
the unparalleled St. Regis Mexico City Hotel continues tomorrow December 9.
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